Return and Refund Policy
Return and Refund Policy - Relax Stories
Effective Date: July 26, 2025
At Relax Stories, your satisfaction is our priority. If for any reason you're not completely happy with your purchase, we’re here to make returns and refunds as simple and stress-free as possible.
Return Policy
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Return Period: You may return items within 7 days of receiving your order.
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Eligibility: To be eligible for a return, items must be:
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Unused and unwashed
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In original condition with tags and packaging intact
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Free from any stains, damage, or odor
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Non-Returnable Items: We do not accept returns for:
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Customized or altered products
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Products returned in used or damaged condition
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How to Initiate a Return
To request a return, please contact our customer support:
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Phone: +91 92745 70050
Please mention your order number and reason for return.
Once your request is reviewed and approved, we will guide you on how to send the item back.
Refund Policy
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Refund Timeline: Once we receive and inspect the returned item, your refund will be processed within 24 hours of approval.
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Refund Method: The refund will be credited to your original mode of payment (e.g., bank account, UPI, or card).
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Shipping Charges: Original shipping fees (if any) are non-refundable.
Need Help?
We’re always here for you.
For any return, exchange, or refund queries, contact us:
Relax Stories
12-Haridham SCO, Laxmikant Ashram Road, Katargam, Surat - 395004
Email: relaxstoriesofficial@gmail.com
Phone: +91 92745 70050
